Returns Policy

100% Satisfaction Guaranteed. If you're not happy with the results from using Troopix products, we'll refund your money, no questions asked. You're safe with us!

Non-returnable items:
- Gift cards
- Downloadable products

To complete your refund, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your refund request is received, we will send you an email to notify you that we have received your refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by contacting us or by hitting the chat button at the bottom of the page.

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